REFUND AND CANCELLATION POLICY

At Mesmerize Clothing, we strive to provide the best possible shopping experience for our customers. If you're not entirely satisfied with your purchase, we're here to help with our Refund and Cancellation Policy.

Cancellation Policy:

If you wish to cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been processed and shipped, it cannot be canceled.

Refund Policy:

We offer refunds for eligible items returned within 2 days of delivery. To be eligible for a refund, items must be unused, in their original condition, and accompanied by proof of purchase (e.g., order confirmation or receipt).

Refunds will be issued to the original payment method used for the purchase. Please allow 5 days for the refund to be processed and reflected in your account.

Shipping charges are non-refundable

Exchanges:

If you would like to exchange an item for a different size, color, or style, please contact us to arrange the exchange. Exchanges are subject to availability, and customers may be responsible for any price differences between the original and exchanged items.